Service Designer

Role: Service Designer

Client: Consultancy, Public Sector

Rate: £475/d (Inside IR35)

Start date: ASAP

Length: 3 months rolling

Location: 1 day per fortnight in Newcastle

We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on a public sector end-client project. To be considered for these opportunities, candidates must have recently worked on service standard assessed UK public sector projects and must be UK based with full right to work.

Candidates should have experience of:

• Conducting user and stakeholder research to understand needs and behaviours.
• Mapping end-to-end customer journeys to identify pain points and improvement opportunities.
• Designing service blueprints that detail the service processes and interactions.
• Facilitating co-creation workshops and collaboration across multidisciplinary teams.
• Prototyping service...