Service Desk Analyst – German Speaking

Getronics

Budapest, Budapest, Hungary Full-time June 04, 2026

Opportunity Description

Are you passionate about IT and customer support? We’re looking for a Service Desk Analyst to join our team and provide first-level technical assistance to our clients. If you enjoy problem-solving, working with people, and thrive in a multilingual, dynamic environment — this role is for you! We welcome fresh graduates and motivated individuals who are eager to start or grow their career in IT support.

Role Purpose:

To offer 1st level IT support to contracted customers

To help end-users by acting as a SPOC in resolving and/or addressing their IT issues and queries

To provide support through email, chat, ITSM tool or phone

To support our customers in the respective contracted languages

To maintain and/or improve customer satisfaction by providing consistent support in relation to the issues presented

To use and help improving the processes and procedures made available via the Knowledge Base documentation and other wo...

Full-time Information and Record Clerks

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Location Budapest, Budapest

Country Hungary

Type Full-time

Category Information and Record Clerks

Posted June 04, 2026

Deadline July 14, 2026

Service Desk Analyst – German Speaking

Opportunity Description

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Opportunity Details

About Getronics

Getronics

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