Service Desk Manager

About The Role

Ecotricity isn't like other energy companies. Since 1995 we've been turning customers' energy bills into new energy generation, building a cleaner Britain from the ground up. We're a not-for-dividend company, and our profits go back into our mission to end Britain's dependence on fossil fuels and many other green initiatives.

Technology underpins everything we do — and the people on the front line of it matter. When something goes wrong for a colleague, or a key platform starts behaving unexpectedly, your team is who they turn to. We need the right person leading that function. If you've led service desk or IT operations teams before and you want to do it somewhere that matters, read on.

The Role

This role leads our frontline IT support function, spanning desktop, hardware, and business applications support, including first-line triage of key platforms such as Salesforce, Junifer, AWS, and Databricks. ...