Service Desk Pcd

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for a Helpdesk Agent @ Londrina (Face-to-face), who wants to learn and transform their career. Description: Job Title: Service Desk PCD Experience :2-3 Years Location : Onsite- Londrina Language : English- Basic / Spanish- Intermediate / Portuguese- Advance customer service – flexibility to work in case we need backup in the project. Key Responsibilities: Take calls and Tickets from ServiceNow Documentation: Maintain detailed documentation of issues, solutions. Be available in case we need backup for work and cover other colleagues during shifts. Customer Service: Maintain...