Opportunity Description
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.
What we are looking for
Role: Service Desk QA
Experience Range: 4 to 10 Years
Walkin Location: Bengaluru
Interview Date: 06th June 26 (09:00 AM to 12:00 PM)
Interview Venue: TCS Think Campus B4, Electronic City Phase 2, Bengaluru, Karnataka, 560100
Must Have:
- Strong analytical, communication, and presentation skills;
precise written documentation - Experience auditing ticket quality, call/chat/email interactions, and KB/article effectiveness
- Ability to identify/diagnose issues, categorize/record deviations, and advise on corrective actions
- Problem-solving with coaching mindset;
Ready to Apply?
Submit your application for Service Desk Performance and Quality Specialist at Tata Consultancy Services
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