Overview
Who you'll be working for
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What requirements you'll need to be eligible
Diploma in any relevant fieldsPrior experience in Customer Service Background/ Helpdesk Support/ Banking will be a good to haveGood understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services.Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners).Knowledge of regulatory and compliance requirements related to payment systems is an advantage.Prior experience working in 24/7 operational environments is preferredSingaporeans only. What you'll be doing on the job
Service Desk & Customer Experience
Manage service desk operation...