Opportunity Description
Interview mode : Weekend Walkin drive (Face to Face )
Date : 06-May-26 ( Saturday )
Role : Service Desk Trainer
Experience : 4 to 10 years
Location : Bengaluru
Key words :Computer skills
Customer support
Problem-solving and troubleshooting abilities
Team management, Reporting
Desired Competencies (Technical/Behavioral Competency)
Strong analytical, communication, and presentation skills; precise written documentation
Experience auditing ticket quality, call/chat/email interactions, and KB/article effectiveness
Ability to identify/diagnose issues, categorize/record deviations, and advise on corrective actions
Problem-solving with coaching mindset; collaborate with Lead for upskilling and productivity
Time management; multi-tasking; work with minimum supervision and quick learning skills
Interpersonal and negotiation skills for calibrationand stakeholder consensus Technical and system expertise (networking, active directory, DNS)
Date : 06-May-26 ( Saturday )
Role : Service Desk Trainer
Experience : 4 to 10 years
Location : Bengaluru
Key words :Computer skills
Customer support
Problem-solving and troubleshooting abilities
Team management, Reporting
Desired Competencies (Technical/Behavioral Competency)
Strong analytical, communication, and presentation skills; precise written documentation
Experience auditing ticket quality, call/chat/email interactions, and KB/article effectiveness
Ability to identify/diagnose issues, categorize/record deviations, and advise on corrective actions
Problem-solving with coaching mindset; collaborate with Lead for upskilling and productivity
Time management; multi-tasking; work with minimum supervision and quick learning skills
Interpersonal and negotiation skills for calibrationand stakeholder consensus Technical and system expertise (networking, active directory, DNS)
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