Service Development Manager at Mazda Canada

Join Mazda Canada as a Service Development Manager in a hybrid role focusing on enhancing service and parts operations. Leverage your expertise to drive growth and financial improvement.
Based in Langley, British Columbia, the Service Development Manager will collaborate with Regional Managers and Dealer Business Managers. Your role will involve analyzing Retailer financials and KPIs, developing action plans, and conducting training sessions. You will support national rollouts while fostering strong relationships with Retailers to improve overall performance.
Key Responsibilities:
• Act as subject matter expert in Retailer processes
• Analyze Retailer financial information and KPIs
• Support DBMs in developing action plans for improvement
• Utilize KPI dashboards to monitor Retailer performance
• Conduct training based on Retailer needs
Requirements:
• Post-secondary education or 5-7 years of experience
• Extensive understanding of financial statements
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