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Service Director Rockwall Ford

Group 1 Automotive

Rockwall, Texas, United States Full-Time June 19, 2026
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Opportunity Description

Rockwall Ford, one of the largest and highest-volume Ford dealerships in the DFW metroplex, is seeking a proven Service Director to lead our fixed operations at the highest level.

This role is designed for a top-performing leader with a track record of delivering exceptional results in high-volume Ford environments. The ideal candidate brings deep expertise in Ford operations, commercial fleet service, and modern service technologies, along with the ability to drive profitability, efficiency, and customer satisfaction at scale.

Responsibilities

  • Lead all aspects of the service department, including retail, warranty, and internal operations
  • Drive high-volume performance, maximizing RO count, labor hours, and effective labor rate
  • Build and expand Commercial Fleet Service operations, including Ford Pro initiatives
  • Develop and maintain strong relationships with fleet and commercial clients
  • Oversee full uti...
  • Full-Time Operations Specialties Managers

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