Service Engineer / Technician

Responsibilities: Perform service duties assigned including ad-hoc works. Hands-on duties involve commission, service and repair & troubleshoot equipment/system at workshop or on sites, for pump systems (Booster/transfer/ejector/divertor/drainage). Liaise with customers on service activities ensuring all works are carried out on time and to customers' satisfaction. Prepare coherent service on condition of equipment, advising on recommendation and follow-up actions. Manage and maintain records of service activities. Lead and coordinate with records of service activities and operation. Provide after sales technical support services to help customers to optimize their business with the right solutions. Manage and maintain a high-level long-term business relationship with existing customer and develop new business opportunities to expand the aftermarket sales & service in systems maintenance, retrofit, repair and spare parts business. Work closely with AMS Manager to improve work flows/pro...