Opportunity Description
Service Executive - Health Insurance
100% Remote
Work Timings:
Wednesday to Sunday: 9.30 am - 7:00 pm IST (morning shift) OR 2:00 pm - 11.30 pm IST (evening shift)
Monday: 9.30 am - 1.30 pm IST (half day) OR 2:00 pm - 6:00 pm IST (half day)
Tuesday: Full Day Weekly Off
- Review and process health insurance claims in line with the policy terms, ensuring regulatory compliance.
- Evaluate claim details for completeness and resolve issues by collaborating with insurance providers, policyholders, and internal teams.
- Investigate claim discrepancies and denials, working closely with all parties to facilitate prompt and accurate resolutions.
- Monitor claim status and ensure timely follow-up on unpaid or pending claims.
- Maintain accurate and detailed records of claims processed, communications, and outcomes.
- Collaborate with internal departments to ensure smoo...
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