Service Management Lead

Are you an experienced technology leader who thrives in complex, high-visibility operational environments? Deloitte is seeking an Engineering Delivery Manager II (Service Management Lead) to lead service delivery and operational readiness for technology services supporting a large-scale global sporting event environment. This role will oversee service stability, resilience, and go-live preparedness across critical operations, while driving alignment to agreed service levels and operational requirements. The ideal candidate brings strong service management experience, structured operational leadership, and the ability to coordinate across teams, vendors, and stakeholders in fast-paced conditions.
Work you'll do
As an Engineering Delivery Manager II on the AI & Engineering team, you will be responsible for:

+ Leading end-to-end delivery of technology services that support live event operations, with a focus on service stability, resilience, and adherence to agreed serv...