Service Manager - 7 yrs EXP

Requirements

• Bachelor's degree in Business Administration or related field.
• Minimum of 7 years of experience in a service management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle customer complaints and resolve issues.
• Strong understanding of service operations and best practices.

Responsibilities

Delivering Results

• Ensures proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives.
• Manages Accounts Receivables to meet or exceed the goals of the department.
• Meet sales budget.
• Submit to C1 a labor utilization report, rework, customer satisfaction, and response time.

Planning

• Formulates strategic plans in order to meet sales targets.
• Performs project monitoring from conceptuali...