Service Manager

ARE YOU READY TO TAKE THE NEXT STEP WITH THIS EXCITING LEADERSHIP OPPORTUNITY?

Our Ballarat branch is looking for an exceptional individual to join our service department as a Service Manager. To be successful, you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer's needs.

About the role:

• Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
• Creates annual Service Department goals and budget in alignment with the organisation's financial and operational objectives.
• Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
• Schedules and assigns jobs and work areas to em...