Service Operations Director - Hybrid

We are seeking a strategic and results-driven Service Operations Director to lead automation service operations supporting pharmacy fulfillment across a highly automated network. This role is critical in ensuring system reliability, optimizing performance, and enabling high-quality patient fulfillment. You will lead high-performing teams, partner cross-functionally, and drive continuous improvement in a fast-paced environment where uptime and precision are essential.

**Responsibilities**

+ Drive automation reliability by improving uptime, reducing downtime, and enhancing overall equipment effectiveness.
+ Lead proactive maintenance strategies, root cause analysis, and response plans for critical production-impacting issues.
+ Optimize enterprise preventive maintenance programs to improve effectiveness, compliance, and efficiency.
+ Establish scalable support models, including after-hours coverage and escalation processes for critical issues.
+ Partner with...