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Service & Operations Lead in SERVICE OPERATIONS

Bank of England

london, england, United-Kingdom Full-time June 20, 2026
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Opportunity Description

Service & Operations Lead – Service Operations, Technology Directorate

Permanent

Full time

Location – Leeds or London

About the role

We’re seeking a BMC Helix developer to join our ITSM Tools team as an ITSM Technical Analyst where you’ll put your BMC Helix development expertise to work on a modern ITSM platform. We’re already well underway on our HelixGPT journey and you will play a key part in helping us deliver our roadmap.

Flexible Working Options

  • Job share
  • Flexible start and end time each day
  • Ability to adapt calendar as needed (e.g., school run, gym, appointments)
  • 50% in‑office attendance requirement spread across the month
  • Compressed hours (subject to approval)
  • Working from abroad (subject to approval)

Opportunities in Leeds

We’re excited to grow our presence in Leeds. Our modern, accessible office offers a ...

Full-time Management & Operations

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