Service Order Dispatcher

**Description**

General Summary:

Receives, records and distributes work orders to service crews upon customers’ request for service on articles or utilities purchased from wholesale or retail establishments or utility company.

**Essential Duties and Responsibilities:**

+ Records information, such as name, address, article to be repaired, or service to be rendered.
+ Prepares work order and distributes to service crew
+ Schedules service call and dispatches service crew.
+ Keeps record of service calls and work orders. Attaches time to jobs.
+ May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment.
+ Other duties as assigned.
+ The work schedule is Monday- Friday 7am to 3:30pm

**Knowledge, Experience and Skill Requirements:**

+ Minimum of one (1) year experience in a dispatch or similar customer service center position.
+ Strong writ...