Service Performance Analyst

Service Performance Analyst

6 Month Fixed Term Contract 

JOB SUMMARY / PURPOSE:

The role of the Service Performance & Reporting Analyst is to support in the development of, and manage and maintain the performance of the digital reporting environment. Insuring all inputs and outputs work to the required standards.

The SPA  will develop reporting mechanisms, Collate, Analyse and Process data received from the systems and management process and personnel. Produce reports both for the Account Management team and the Authority & Integrator in the formats and frequency required.

Experience with creating and working with dashboards and performance reporting is critical. 

This role will be home based however ad hoc travel to customer officers and the division hub locations such as Tewkesbury will be required thus a driving licence i...