SERVICE PRODUCT OWNER - DIGITAL ONBOARDING

A leading UAE-based bank is seeking a high‑calibre Service Product Owner to lead the digital onboarding product within the Retail Banking & Wealth Management (RBWM) segment. This role sits at the intersection of customer experience, technology delivery, and regulatory compliance — owning the full product lifecycle for onboarding journeys across the bank's retail digital platform. The ideal candidate is a banking professional first, with functional depth in customer onboarding, servicing, KYC/compliance automation, and digitalization — who can bridge business intent and technical execution across cross‑functional Agile squads. This is an ownership role, not an analysis role. You are accountable for delivery.

As a Service Product Owner, you will oversee the development, delivery, and continuous improvement of digital onboarding products and services across the retail customer segment. You will serve as the primary bridge between the br...