Service & Sales Engineer

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Job Summary:

Oversee the servicing and repair of equipment as well as employee selection, training and safety for all assigned projects and boost the growth of business ensuring safety compliance.

Principal Roles and Responsibilities:
Customer and Account Management:
1.Develop and maintain strong relationships with customers, ensuring satisfaction and loyalty
2.Conduct regular business reviews with key customers to understand their needs and expectations
3.Resolve customer issues efficiently, ensuring minimal downtime and Callbacks
4.Respond promptly to customer inquiries, concerns and complaints.

Portfolio Growth and Development
1.Execute strategies to grow the maintenance portfolio.
2.Identify and pursue new sales opportunities for repairs and modernization reaching sales targets.
3.Collabo...