Service Support Manager

Service Support Manager

Location: Field-based role covering Nottingham, Leicester & Coventry

Full-time, 40 hours per week (Monday to Friday with flexibility required)

We're looking for a Service Support Manager to oversee multiple commercial cleaning contracts, ensuring high service standards and compliance across a diverse portfolio. You'll manage teams across approximately 35 sites, working closely with clients and operatives to deliver excellent cleaning performance and operational efficiency.

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Service Support Manager who will lead cleaning operations across multiple sites while driving performance, compliance, and client satisfaction.

Responsibilities

• Build strong client relationships and conduct regular audit inspections across sites
• Monitor and manage perfo...