Service Support Senior Coordinator

Responsibilities and Measurement Criteria with Time investment Needed on Each: 

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

•    Service Contract loading and tracking on oracle.

•    Managing invoices and on time submission to all customers.

•    AR follow-ups on payments.

•    Invoice reporting for tax filing.

•    OPF and EPR creation for Internal and external suppliers.

•    Shipment handling for all service Spares orders.

•    Issuance of SR and CE assigning.

•    Handling DPG warranty and ASP performance TAT.

•    Handling spares inventory movement and replenishment.

•    Handling warranty cases for 3 phase...