Service Team Leader

About the Role

At Porsche Centre Tewkesbury we have a very exciting opportunity to join our team as a Service Team Leader.

This is a new role for our team, so we are looking for an established Team Leader or Deputy Service Manager who has experience of leading a Service team in the automotive industry.

This role is 42.5 hours per week and attracts an OTE of £45,000.

Job Opportunity

Key responsibilities:

• Assist the Service Manager in the day-to-day running of the department and lead by example to deliver a consistent strong performance by motivating the service team.
• Seeing customers to support and help the efficiency of the front desk.
• Effectively train, mentor & coach Service Advisors to ensure we are providing the highest standards of customer service Ensuring customer satisfaction with work carried out and advising of future service or repair priorities.
• Achieve both the business and manufacturer KPIs fo...