Service Team Member

Service Team Member

Great opportunity to work as a key service team member for our client – an industry‑leading, customer‑focused, long‑distance train operator that customers trust to meet their needs. The role is based in Birmingham.

The rate of pay is £12.71 to £13.07 per hour.

This role offers 8‑hour shifts – 5 days a week, including weekends:

• 05:00am – 22:00pm Monday – Saturday
• 08:00am – 22:00pm Sunday

Key Duties

• Prepare and load orders onto trains.
• Pack, load, and perform routine checks (eg temperature), clean premises, and dispose of waste.
• Deal with general customer enquiries.
• Operate basic IT equipment, including use of Excel sheets and scanners.

Requirements

• Active, driven and able to thrive in fast‑paced, physically demanding environments.
• Capable of working under pressure and timed cond...