Service Technician

Job Overview To provide service activities for medical equipment in healthcare environments, based at our customer site. As a primary field contact for technical service, ensuring customer satisfaction and effective case resolution. To be an excellent team player and in building relationships.
Job Responsibilities and Essential Duties Provide preventive maintenance and repair service at customer location in accordance with Company's established procedures, techniques, tools, test equipment and replacement parts. Installation, commissioning, calibration, and testing of relevant equipment at customer locations according to Getinge's protocol. Implementing Field Corrective Actions. Handling administrative work associated with service delivery. Responsible for customers' complaints and providing support for corrective maintenance. Meeting key KPIs assigned to you as an individual and of Service department. Establish and maintain a professional working relationship with customers and co-...