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ServiceNow Business Analyst

Tata Consultancy Services

região geográfica intermediária de são paulo, são paulo, Brazil Full-time June 19, 2026
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Opportunity Description

We are looking for a ServiceNow Business Analyst , who wants to learn and transform his career.

In this role you will

  • Collaborate with business stakeholders to gather, analyze, and document detailed business requirements for ServiceNow projects.
  • Evaluate current business processes to identify opportunities for enhancement and automation through ServiceNow.
  • Partner with technical teams to design ServiceNow solutions that meet business needs and adhere to best practices.
  • Assist in the configuration and customization of ServiceNow modules to align with business requirements.
  • Develop test plans, conduct testing, and validate ServiceNow functionalities to ensure they meet business and technical objectives.
  • Provide training and support to end users, ensuring effective utilization of ServiceNow applications and features.
  • Maintain comprehensive documentation including requirements, process flows, c...
Full-time Gerenciamento de TI e projetos de informática

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