ServiceNow Business Analyst - Washington, DC (REMOTE)
Contract Duration: + months
Seeking a skilled ServiceNow Business Analyst with strong understanding of the ServiceNow platform and the ability to work effectively with both technical and non-technical stakeholders.
Must-Have Skills:
Experience with the ServiceNow platform, specifically in HRSD, ITSM, WSD, or GRC modules. Excellent communication skills for diverse audiences. Proficiency in eliciting, analyzing, and documenting business and functional requirements for ServiceNow. Experience in facilitating discovery workshops, stakeholder interviews, and product backlog grooming. Ability to facilitate requirements gathering sessions and create user stories. Experience in creating functional specifications, wireframes, process maps, and supporting UAT. Ability to translate business requirements into ServiceNow configuration and development nee...