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ServiceNow Principal Technical Consultant

Crossfuze

Canada, Canada, Canada Full-time June 04, 2026
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Opportunity Description

Our Principal Technical Consultant (Architect) provides guidance to our customers related to the processes they are attempting to model as well as automate in ServiceNow and develops solutions for the customer’s ServiceNow environment.

This position is fully remote, candidates for this role must be located in Canada.

Position Responsibilities:

  • Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders in a 75% billable capacity
  • Advise customers in their efforts to take advantage of the ServiceNow to improve their business processes 
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution 
  • Draft user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and app...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Canada, Canada
    Country Canada
    Type Full-time
    Category Computer Occupations
    Posted June 04, 2026
    Deadline July 14, 2026

    About Crossfuze

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    Crossfuze

    Canada, Canada

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