ServiceNow Technical Support Engineer _ Hyderabad _ WFO

<p>We are seeking a ServiceNow Technical Support Engineer responsible for resolving technical cases raised by customers regarding the ServiceNow platform. The role requires strong troubleshooting skills, web technologies expertise, and a customer-centric approach to deliver exceptional support experiences.</p> <p>The ideal candidate will work closely with customers to diagnose and resolve technical issues while collaborating with internal teams for complex problem resolution.</p> Key Responsibilities Customer Support <ul data-spread="false"> <li>Resolve technical cases related to the ServiceNow platform and applications.</li> <li>Assist customers in understanding platform functionalities and troubleshooting unexpected behaviors.</li> <li>Provide support through multiple channels including: <ul data-spread="false"> <li>Web</li> <li>Chat</li> <li>Email</li> <li>...