Sevice Desk Analyst

Responsibilities: - Acts as point of contact for inquiries and issues reported by internal and external users. - Monitoring of application/alerts - Processing calls/emails from external users
Required Skills & Qualifications: - Experience/background in customer service.
Other Details: Onsite Contract duration until 30-Sept-2026 5 days' work week, including weekends, PH AM Meal Claims:
When only 2 agents are working on AM shift - Actual receipt value, up to $20 per agent. PM Meal Claims:
When only 1 agent working on PM or NI Shift - Actual receipt value, up to $20 per agent. GY Shift Meal Claims:
When only 1 agent working on GY Shift - Actual receipt value, up to $20 per agent.
PM Shift Allowance:
For Agents working PM or NI Shift - $15 per shift GY Shift Allowance:
For Agents working GY Shift - $20 per shift Weekend Allowance:
For agents working on weekends - $15 per shift Public Holiday Allowance:
For agents working on PH - $15 per shift Transport Allowan...