Opportunity Description
- The team leader will not require deep technical expertise, basic cybersecurity knowledge would be advantageous. This includes:
- General understanding of common cybersecurity threats (e.g. phishing, malware, identity theft)
- Awareness of data protection and privacy principles (e.g. handling customer information securely)
- Basic understanding of how cybersecurity products help protect users and devices
- Ability to explain cybersecurity concepts in simple, non-technical terms to agents
- Familiarity with safe online practices and digital risk awareness