Smart Meter Customer Service

Roles Available

Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Strong communication skills, organisational skills and the ability to work within a pressured department to tight deadlines are required.

Responsibilities

• The management of all meter installations, exchanges, and removal
• Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct
• Resolving any issues that may arise from incorrect meter data in a timely and effective manner
• To manage and remedy industry meter reading rejections
• Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner
• To support ...