SMB Customer Success Manager – Onsite Bogota

Horatio is seeking a Customer Success Manager in Bogotá to support small to mid-sized clients, ensuring their satisfaction and successful onboarding. You will manage client relationships, gather feedback, and implement improvements to maintain strong client partnerships.

The ideal candidate will have BPO experience, a relevant Bachelor's degree, and a passion for customer success. This is an on-site role requiring effective communication and organization.