Software Engineer II, ReactJS - (Logistics, Global Service)

We are on the lookout for a Software Engineer II, ReactJS - (Logistics) to join the Global Service Tech team in Logistics on our journey to automate the work of customer Help Center, using the latest AI technology.

At Delivery Hero, we are committed to automate the daily work of support agents, providing customers a great support experience while making sure our human agents can focus on the harder problems. Our Help Center Automation team provides self-service actions to customers to address their needs without the need of reaching out to AI/Human agents.

• Design and build back-office solutions to automate and transform the global customer service experience.

• Deliver scalable Help Center automations serving stakeholders across 50+ countries and millions of users.

• Ensure high-quality, reliable systems by employing rigorous observability and monitoring practices.

• Utilize mod...