Software Engineering Manager - Online (Returns and Service Comms)

About the Role

We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. You will be an integral part of our empowered, self‑managing, multi‑disciplinary engineering teams – designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best‑in‑class software engineering team, environment, and culture.

You will join the Online software engineering team and lead the modernization of critical software underpinning the post‑purchase customer experience: the order history, returns and customer self‑service web experience, and the customer communications for order and return tracking.

As part of the M&S Software Engineering team, you