Software Engineering Senior Advisor- Hybrid

Cigna-Evernorth Services Inc. seeks a Software Engineering Senior Advisor for the Morris Plains, NJ location to support over 30 applications, focusing on Consumer Driven Healthcare (CDH) and Mainframe Services (MFS).

Responsibilities:

• Identify and resolve problems faced in various online applications that serve Cigna’s online and web based platforms.

• Work on multiple high critical incident tickets to resolve issues.

• Provide support to all MML calls and resolve MML tickets.

• Work on critical CDH and MFS issues to open a MML line to triage and solve issues.

• Analyze production tickets and support application maintenance, enhancements, and bug fixes.

• Provide code analysis, business friendly explanations for requests and incidents, and resolve production critical incidents using a deep understanding of application architecture.

• Provide functional and technical knowledge of the applications.

• Hybrid work schedule.

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