Solutions Architect - AI & Intelligent Automation

Experience: 15 + Years Location: London Business Unit: Digital Process Operations (BPO)

Role Overview

We are seeking a client-facing Pre-Sales Solution Architect – AI & Intelligent Automation to drive AI-led solutioning across pursuits, RFPs, strategic pitches, and existing BPO accounts.

This role sits at the intersection of sales, architecture, and business consulting. The primary objective is to increase win rates, shape large AI-led deals, and build a qualified automation pipeline across multiple business value chains.

The ideal candidate combines strong AI and automation expertise with commercial acumen, storytelling ability, and executive engagement skills.

Key Responsibilities

1. AI Opportunity Identification Across Value Chains

• Identify automation and AI insertion points across various vusiness functions (Finance & Accounting, Supply Chain, Customer Operations, Pr...