Spa Receptionist

Crieff Hydro Hotel

Crieff Hydro is one of Scotland’s most iconic hospitality businesses, welcoming over 200,000 guests a year across hotels, restaurants, bars and experiences. Recent major investments have transformed our kitchens, restaurants and bars, enhancing the guest experience.

About the Role

We’re expanding our Spa team and need a Spa Receptionist to serve as the first point of contact. Responsibilities include managing the reservation system, coordinating telephone, written and email enquiries, resolving guest issues, promoting spa facilities and products, and providing a welcoming, professional atmosphere for guests.

What We Need From You

• Experience with reception and booking systems, and a genuine smile for guests.
• Excellent listening skills – we value listening over assumptions.
• Team focus – cooperate with colleagues to create memorable experiences.
• Creativity and openness to new ideas. ...