Spanish Speaker - Collections (Hybrid) - Mckinley, Taguig

***MUST BE FLUENT IN ENGLISH & SPANISH LANGUAGE

***Night Shift Schedule (Mon - Fri)

***Hybrid Setup (3x per week onsite - Mckinley Hill, Taguig)

Purpose:

Responsible for the collection and account resolution with customers of delinquent accounts to provide resolution, customer service, and assistance in resolving customer complaints and problem accounts. Resolves customer complaints and research account discrepancies to drive receivables resolution.

Scope:

The position is a blend of frontline and back-office role with daily operational accountability of an Accounts Receivables portfolio of small, medium and large accounts. Has responsibility assisting and helping the customer to resolve disputes preventing account reconciliation.

Individual contributor who works both independently and as part of the collections team. Interfaces frequent...