Specialist, Brand Support Center - Asia Pacific

Being part of the Asia Pacific Brand Support Center (APAC BSC) team that supports our portfolio of branded hotels, you will serve as the front-line contact/response on questions about Brand compliance operations, commercial tools and guest experience. The role reports to the Senior Manager, BSC - APAC. You will be the operational backbone of our brand initiatives, ensuring the seamless execution of brand guidelines and efficient project coordination, and will be responsible for addressing day-to-day queries (case management) from hotels and hotel leadership teams. As Team Members of the APAC BSC team, you will work collaboratively across the Brand Support team to activate support strategies aimed at improving initiative activation, resource and platform adoption, and enhanced delivery of service. A detailed induction and training program will help you successfully get into this position. How You Will Make An Impact Your role is important, and below are some of the fundamental job dutie...