Specialist Customer Care Advisor - Telephony

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.

Join us as a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer are met.

These are quick‑moving inbound and outbound telephony roles; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8 am to 8 pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum.

To be successful as a Specialist Customer Care Advisor, you should have experience with:

• Previous experience of working in a telephony-based customer service role - demonstrating ada...