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Specialist - Customer Service Operations

Lennox

chennai, tamil nadu, India Full-time June 07, 2026
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Opportunity Description

Job Description

  • Under general supervision, evaluates and processes basic Lennox Industries customer email and online inquiries for price, availability, order placement and return goods authorizations.
  • This includes Residential equipment and both Residential and Commercial parts. Assists with open order management and mass order change requests from our supply chain partners.
  •  Refers more complex situations/questions to corporate team for processing.

    • Qualifications

  • Excellent written and verbal communication skills
  • Experience with Lennox Products, Processes and Procedures
  • Ability to learn and understand basic HVAC terminology
  • Prior experience and ability to navigate SAP, Salesforce, MS Office, LennoxPros (Repair Part Finder), Touchpoint and other applications relevant to the role.
  • Able to meet SLA requirements.
  • Desire to learn (prof...
    • Full-time Other-General

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    Opportunity Details

    Location chennai, tamil nadu
    Country India
    Type Full-time
    Category Other-General
    Posted June 07, 2026
    Deadline July 17, 2026

    About Lennox

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    Lennox

    chennai, India

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