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Specialist GBS Acct & Sales Ops (French Speaker) - Temporary Position ~ 18 months

Adidas

Porto, Porto District, Portugal Full time June 23, 2026
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Opportunity Description

Purpose & Overall Relevance for the Organization

Account Operations is responsible to support the business to achieve sales and market strategy objectives. Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the channel.

Key Responsibilities

  • Provide Account operations support to all assigned customers in specific market.

  • Support customer communication through all relevant channels (email, tickets, phone), providing information on orders and products, and preparing various order-related analyses upon request from customers or Sales.

  • Collaborate closely with internal and external departments (e.g. Sales, AS&O Team, Finance, Order Fulfilment) when dealing with the following topics: Returns, complaints, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, etc.
    Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance a...
  • Full time Sales Representatives, Services

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