Specialist - Process, Solutions and Improvement

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Role Purpose/Business Unit

• To ensure the integrity of revenue by proactively managing and minimizing credit note processing through effective root cause analysis, robust problem management, and continuous process improvement.
• This role is responsible for identifying and addressing people, process, and system challenges that impact revenue, driving the implementation of IT system fixes, and establishing strong revenue controls.
• The Credit Note Specialist provides accurate and insightful reporting to EXCO, supporting the achievement of the financial year revenue-to-credit note ratio targets and contributing to overall business profitability and operational excellence.

Your responsibilities will include

• Ensure accurate and timely reporting of credit note data...