Specialist Service Delivery

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DIGITAL SUPPORT
DIGITAL DIVISION | RATONGA MATIHIKO

The role | Te mahi

The Enterprise Digital Support team supports a wide range of University environments combining end-user IT and teaching technology support within a collaborative, multi-skilled team model. As part of the team, you will deliver high-quality, customer-focused IT support across the University acting as a key contact for staff and students.

This is a hands-on, collaborative and varied role combining desktop/end-user support and audio-visual (AV) technologies. You will support both everyday operations and technology-enabled teaching environments, working across offices, teaching spaces, and live settings to resolve issues in real time and ensure a seamless user experience, with exposure ranging from routine support to time-critical teaching and event delivery.

The role offers the opportunity to build a broad te...