Specialist, Surgical Counselor

Surgical Conversion and Sales Counseling

• Prepare accurate and timely surgical quotations based on the doctor’s orders and recommendations.
• Discuss and explain surgical quotations to patients by presenting fee structure and available options (e.g., types of lenses, surgical procedures, and packages).
• Educate patients on promotions, financing options, insurance coverage, and payment plans.
• Apply consultative and ethical sales techniques to address patient hesitations and encourage informed decisions to proceed with surgery.
• Conduct systematic follow-ups on released or pending quotations to convert into confirmed surgical bookings through consistent engagement.
• Achieve assigned monthly, quarterly, and annual surgical sales targets and conversion rates.

Patient Consultation and Pre-Operative Information

• Provide clear, individualized pre-operative information to patients and their families, includin...