Sr Analyst II Infrastructure Services

Job Description:

We are looking for professionals with SAP Basis experience.

Successful candidates will be part of a team providing world class IT support and services to our customers. They will have the opportunity to interact and work with highly competent and motivated individuals to provide value added IT services

As a SAP Basis Support Specialist, your responsibilities will include:

- Providing service delivery to the required service levels

- Providing reactive support for customers of the service, and to introduce measures to reduce reactive work.

- Providing proactive support, through effective capacity planning and change management.

- Handling escalations from customers/other teams, about technical issues.

- Configuration and administration of large scale global and regional SAP systems.

- Plan, execute and follow up SAP projects under your responsibility

 Communication/language skills