Sr Associate, Client Service Onboarding Manager

**What You'll Do**

The **Sr Associate, Client Service Onboarding Manager** will lead an assigned group of clients through the onboarding process by coordinating all aspects of the projects plan, providing updates to stakeholders while maintaining overall responsibility for a best-in-class onboarding experience. Build trust and satisfaction from day one by delivering reliable support and fostering strong client relationships.

+ Client facing Support & Communication: Manage onboarding for an assigned portfolio or block of business, serving as the primary point of contact throughout the process. Guide and consult plan sponsors, participants, internal teams and/or distribution partners through onboarding and client strategy by providing expert support, timely communication, and clear direction. Communicate effectively with all stakeholders by providing timely status reports through scheduled update calls and timeline/project plan updates. Ensure onboarding activities a...