Sr Consultant International Relocation (Korean-Speaking)

Responsibilities

• Provides single point of accountability for all phases of international relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to assignee and his/her family.
• Deliver Cartus’ core products and services (consulting, cross cultural, language, moving services, etc.) to assign customers according to prescribed Cartus’ standards.
• Demonstrate knowledge of Cartus’ products and services in all interactions with clients and customers.
• Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.
• Maintain and enhance relationships with Cartus’ internal departments and external suppliers/partners in regard to meeting and exceeding clients’ needs.
• Providing performance feedback, coaching, mentoring and training. Identify individual and team training needs and serve as...