Sr Cust Exp Specialist

As a Sr Cust Exp Specialist here at Honeywell, you will play a crucial role in managing complex customer interactions and ensuring high levels of customer satisfaction. You will be responsible for handling inquiries related to orders, shipments, repairs, and returns, while collaborating with various departments to resolve issues efficiently.

You will report directly to our Customer Experience Manager and you’ll work out of our San Luis Potosi location on a Hybrid work schedule.

In this role, you will impact the overall customer experience by driving process improvements, managing order lifecycle activities, and acting as a key point of contact for customer concerns to enhance operational efficiency and customer loyalty.

Honeywell recently announced plans to sell its Intelligrated (IGS) business to American Industrial Partners (“AIP”). At this time, we anticipate that the deal will close in the second half of 2026, subject to customary closing conditions. We ex...